The Challenge
The client's subscription-based business model was not supported by their current platform, leading to high churn and manual billing processes that consumed staff resources.
Custom Theme
Art & Crafts
Vancouver, Canada
Echo Central — Art & Crafts Store Custom Shopify App
Transforming Echo Central's art & crafts store with custom shopify app
Project for Echo Central
- Platform Shopify
- Duration 6 weeks
- Completed April 2023
Overview
Delivered exceptional results for Echo Central including improved performance metrics, higher conversion rates, and sustainable growth in the art & crafts vertical.
+95%
Mobile Revenue
+85%
Customer Retention
-85%
Cart Abandonment
Our Solution
Built a custom subscription management system using Shopify's subscription APIs with flexible billing cycles, skip/pause functionality, and personalized product recommendations based on purchase history.
The Outcome
Subscriber retention improved significantly, and the average lifetime value of subscription customers increased. The self-service portal reduced support tickets related to billing inquiries.
Project Overview
Echo Central is a art & crafts brand based in Vancouver, Canada. They partnered with The Shopify Workshop to custom shopify app their online presence on Shopify.
The Challenge
The client’s subscription-based business model was not supported by their current platform, leading to high churn and manual billing processes that consumed staff resources.
Our Solution
Built a custom subscription management system using Shopify’s subscription APIs with flexible billing cycles, skip/pause functionality, and personalized product recommendations based on purchase history.
The Outcome
Subscriber retention improved significantly, and the average lifetime value of subscription customers increased. The self-service portal reduced support tickets related to billing inquiries.
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